Focuses on how government interacts with and serves the public, setting clear expectations for service delivery and outlining the standards, behaviours, and commitments that guide every interaction. It includes information on service charters, response times, feedback and complaints processes, accessibility, and other resources that ensure services are delivered with professionalism, transparency, accountability, and respect.
Provides details on the standards, principles, and expectations that guide how the premier's office serves the public. It outlines the level of service you can expect when interacting with the Premier’s Office, including commitments to timeliness, professionalism, transparency, and accountability. Here you will find the office’s Service Charter, response times, feedback and complaints process, and other information designed to ensure that your experience with government services is efficient, respectful, and responsive to your needs.